Contact us - GloChill

Here whenever you

Need us

Your journey starts with a conversation as we’re always here to assist you with any queries, concerns, or feedbacks

Get in touch with Glochill Support!

Glochill is designed for reliable transport and excellent ride experiences, going beyond just premium or luxury transport. The customer service infrastructure to support you 24/7 is based on digital-first methods: in-app support, email, or chat. You will always find us to help you assist with your ride, manage your trip, or provide feedback.

You can pre-book your ride using Glochill’s service and manage your journey by tracking your driver. Additionally, you can give feedback to our service. Glochill is mainly a pre-booking service in London since we want you to have a seamless and reliable journey with us every time.

How to contact Glochill

E-mail - Send us your query anytime

Contact support at info@glochill.com at any time. If you have a question regarding booking, feedback about our app, or require support for your account, for faster resolution tracking.

Live Chat - Instant answers in the app

Use the Live Chat option in the Glochill app to get faster responses from our digital-first methods, 24 hours a day. You will receive immediate help with booking rides, tracking your driver, receiving updates on rides, and general support.

Phone - Talk to Our Team

Looking for urgent and quick assistance? Contact our support team directly at +880 123 456 7890. Whereas, our friendly digital support agents are available 24 hours a day, to assist you with anything from booking rides to making payments to receiving updates on your ride and general questions about your travel.

Visit our office

Stop by our London head office during business hours to speak with our team in person (by appointment only), discuss your travel needs, or receive assistance with bookings and services.

Get in Touch

Reach Us

Office Location

Glow chill address PETRONNE HOUSE 31 Church Street, 1st Floor, Office No 9 Dagenham

Phone Number

+44 7460 238083

Email Address

Info@glochill.com

Open Time

Mon - Sat : 09:00am - 06:00pm

Social media

Glochill - We’re always just a call away

Glochill considers outstanding customer support to be an essential aspect of our culture rather than just another department. Every inquiry is important; every issue needs to be addressed with care, and all riders should feel appreciated and understood by us. Therefore, we have a full-time customer support team ready to help you at any time

Whether it be to book new trips, receive assistance with current trips, give us your input regarding our services, or ask any other questions about Glochill, we’re happy to help. You can get in touch with us using any of the methods listed.